General Questions & Answers

Product Specific Questions & Answers

General
  1. What is the Official NASCAR Members Club?

  2. The Official NASCAR Members Club is the Official Association of the NASCARŽ family. As an Official Member of NASCAR you will receive many benefits including unique opportunities to get closer to the sport, drivers, teams and other NASCAR fans. All Members receive an exclusive kit and access to a Members-Only website that provides more details about the program and its unique opportunities, including:

    1. Thousands of Local and National Shopping, Dining, Movie and Attraction discounts
    2. Members-Only race weekend VIP treatment & experiences
    3. Official Member Magazine
    4. Thousands of Local Chapters & Headquarters across the country to bring NASCAR to your hometown
    5. Enjoy local race-watch parties and Local Chapter events with Members who share your passion for NASCAR
    6. Members-Only website featuring customized NASCAR news, events schedule, Local Chapter activities, Pre and Post-race news about your favorite driver, chats and discussion forums
    7. Weekly club E-newsletter
    8. 10% OFF all purchases at NASCAR.com above and beyond all existing discounts
    9. Exclusive Race Ticket offers and travel packages
    10. Access to purchase exclusive Member Gear, limited edition merchandise and collectibles
    11. NASCAR Celebrity Q&A sessions

  3. Who owns and manages the Official NASCAR Members Club? Is it NASCARŽ?

  4. NMP, LLC is the officially licensed operator of the Official NASCARŽ Members Club.

  5. What does NMP stand for?

  6. It stands for NASCAR Members Program. The Official NASCAR Member's Club SM is a division of Stoneacre, Inc.  

  7. What does NASCARŽ get out of this?

  8. NASCAR gets to reward its fans for being the most loyal fan base in all of sports. NASCAR also gets the opportunity to create a direct two way channel to better understand and communicate with its loyal fan base, while its fans get closer than ever to their favorite sport.

  9. Can my children enroll?

  10. Anyone age 18 or older may enroll as a member. Anyone ages 13-17 may be enrolled as a gift Membership. Members who are under 18 years of age, however, may not be allowed to participate in certain VIP Event Access due to NASCAR's age restrictions

  11. Are the drivers a part of this club?

  12. Absolutely. Many NASCAR Champion drivers and owners are Charter Members. These champions participate in several different ways, including providing access and direct communications with the members. Plus, many other NASCAR drivers participate in events with the Official NASCAR Members Club.

  13. Who can access the Membership information provided?

  14. Membership information is viewed and used according to our Privacy Policy. Our Privacy Policy is available to you online at www.ONMC.com and is also available by mail and e-mail upon request.  




24/7 Insider & Driver Info

  1. What is 24/7 Insider & Driver Info?

  2. The Official NASCAR Members Club 24/7 Insider & Driver Info benefit gives you Drivers Reports, shows you what's happening with this weeks Race, and more!

  3. What is ONMC Direct?

  4. ONMC Direct is NASCAR audio & video programming brought to all Members. All ONMC Members will have access to NASCAR-provided audio programs including all pre-race and post-race press conferences and special programming throughout the year. In addition, the ONMC provides special programming to our Local Headquarters around the country. "iN Person" is a conference call available exclusively to Official NASCAR Members Club Local Headquarters.  The show is hosted by esteemed motorsports personality and writer Ron Lemasters Jr., and features NASCAR celebrities from past and present.  Some past participants include Bobby Labonte, Bobby Allison, David Pearson, Rusty Wallace, Kenny Wallace, Kurt Busch, Bill Elliott, and Dave Despain.  The format of the show is a half hour conference call, with questions submitted by each Local Headquarters in advance.  To learn more about the Local Headquarters program please visit onmc.com or call 877-MY-NASCAR. 




VIP Experiences

  1. How do I participate in a VIP Experience at the track?

  2. You must sign up for your VIP experience online before you arrive at the track. New event schedules are posted on the Tuesday at noon, two weeks prior to the race date. Sign up for the VIP experience of your choice at the race you plan on attending and then make sure to print out your confirmation information and bring it to VIP check-in once you arrive at the track.

  3. What if I need to cancel my VIP Experience reservation?

  4. Once you reserve a VIP Experience, it cannot be cancelled.

  5. What do I do once I arrive to the track?

  6. Go to the ONMC at-track check in to pick up your instructions and wristbands for the experience you have signed up for. If you have not signed up for an experience, you can check to see if there is any availability.

  7. How do I find the ONMC at the track?

  8. Before you attend a race you can find our Member Check In location on the VIP tab of our website.

  9. What will I get at the track every week?

  10. As a Member you will have the opportunity to sign up online for one of our exclusive member's only benefits. These benefits include but are not limited to Garage Tours, Driver Introduction Ceremonies, Driver Q & A's, autograph sessions and other members-only experiences.

  11. What do I get if I don't go to the track?

  12. The Official NASCAR Members Club has been built to benefit ALL NASCAR fans, including those who may not have the opportunity to attend races. All Members will receive monthly Member communications, Member's magazine, special deals and discounts, exclusive first-look merchandise and licensed goods, driver specific communications, Local Chapter benefits and much, much more.

  13. Do I get ticket discounts?

  14. The ONMC works hard to procure special Members-Only pricing priority, and location to many NASCAR events, including ticket and travel packages. Check the ONMC website www.ONMC.com and weekly e-mail newsletters for up-to-date information.




Local Chapters

  1. What is a Local Chapter?

  2. Local chapters bring the fun, excitement, and camaraderie of NASCAR to your hometown.  It is a great way to share your passion for the world's best sport with other enthusiastic members and fans.  Local Chapters organize race viewing parties, social events, charity events, and just good old-fashioned get-togethers in your neighborhood!  

  3. How do I join a Local Chapter?

  4. Check out the Local Chapter locator at www.onmclocate.com to find a one near you!  

  5. What are the benefits of becoming a Local Chapter President?

  6. If there isn't a Local Chapter in your area, then you can start one today!  You can make it happen!   Just a few of the benefits of becoming a Local Chapter President:

    • The Sanctioned/Recognized local contact person for the club
    • Enhanced visibility as an industry leader as you manage NASCAR's presence in your local community
    • Special allocation of other Club assets
    • Invitation to the National Chapter Convention (with drivers & industry personalities) for recognition & continuing leadership development
    • Incentive programs to help operate your local chapter Special personal apparel designed for you
    We want you to become one of the great ambassadors of NASCAR in your hometown.  With you on our team, we will draw each fan closer to the world's best sport! 

  7. How do I start a Local Chapter?

  8. You can fill out an online application to become a Local Chapter President by going to Chapter Signup under the Hometown tab.   If you have any questions about starting a local chapter or joining a chapter, then please email us at lcp@onmcchapter.com




Local Champions and Local Headquarters

  1. What is a Local Champion?

  2. Local Champions are sanctioned ONMC members that find and work with an establishment in their community and help the company become a Local Headquarters. If you have any questions about becoming a local champion, please email us at lcp@onmcchapter.com

  3. How do I become a Local Champion?

  4. You may click the Champion link under the "Chapters" tab at our ONMC home page to learn more and to apply to become a Local Champion.

  5. Can I become a champion without being a Local Chapter President?

  6. Yes!

  7. What is a Local Headquarters?

  8. A local headquarters is THE place for NASCAR fans to gather in cities and towns across the country to watch the race each weekend, hold parties, and receive special member benefits. Local Headquarters also provide great local benefits, deals & discounts to all Members.

  9. How do I find a Local Headquarters?

  10. You can find a Local Headquarters by going to the locator page at www.onmclocate.com. All Local Headquarters are listed in yellow.

  11. How do I sign up a location interested in becoming a Local Headquarters?

  12. ONMC Local Champions can sign up an interested location in their hometown. Once you apply & are approved as a Local Champion, further information will be provided on how to sign up new Local Headquarters.




Referral Program

  1. How do I refer a friend?

  2. Visit the home tab and click Refer-A-Friend, or click referral rewards on the left navigation panel for further information.

  3. What do I get out of referring a friend?

  4. Click on referral rewards to find out what exciting rewards you can receive through our referral program.  




Customer Service

  1. When can I contact Member Service?

  2. For your convenience, our Member Service Representatives are available by email and telephone seven days a week. By Phone: 1-877-MYNASCAR or by e-mail memberservice@onmc247.com

    Click on the "Contact Us" link to see contact information and hours.

  3. What is your toll-free Member Service number?

  4. 1-877-MY-NASCAR

  5. How can I update my personal contact information?

  6. Go to the profile page at www.ONMC.com, and you can change or update your personal contact information. An email will be sent to you to confirm all of your recent updates.

  7. What should I do if I am not receiving the ONMC Member Magazine?

  8. Please update your profile information online with your current information. Also, contact our member service team at 1-877-MY-NASCAR or memberservice@onmc247.com

  9. What should I do if I am not receiving Member's Club e-mails?

  10. Please update your profile information online with your current information. Also, contact our member service team at 1-877-MY-NASCAR or memberservice@onmc247.com

  11. When should I receive the Members Kit?

  12. Membership kits will be shipped within 2-3 weeks of enrollment.

  13. What if I do not receive a Membership kit or my Membership kit is damaged?

  14. If your Membership kit is damaged, Members should contact the ONMC Service Center at 1-877-MY-NASCAR and a representative will track the package and follow up with you. Or, you can send an e-mail to memberservice@onmc247.com. Please be sure to include your Membership number in the e-mail.  

  15. I lost my Membership card, how do I get a new one?

  16. Please call 1-877-MY-NASCAR and they can replace your membership card.

  17. Does the ONMC allow Members to join without an e-mail address?

  18. Members will not be able to enjoy many of the benefits of the ONMC unless we can communicate with you via e-mail. If you do not have an e-mail address, there are many companies that will provide you with a free e-mail address including Yahoo, Google, Microsoft/MSN and many others. You can become an ONMC Member without having an e-mail address but we strongly encourage you to have one.

  19. Which states and countries are able to join ONMC?

  20. We accept Members from all 50 states, as well as, Puerto Rico, the Virgin Islands and Canada.




 



 


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